Thamesmead Health Centre telephone lines down – Friday 20 September 2019

Time of update: 6.40pm – Monday 23 September 2019

Dear Patients,

We are pleased to advise that the telephone line has now been restored and usual service has resumed.

Thank you for your patience and understanding.

Team Thamesmead Health Centre

Time of update: 12.47pm – Friday 20 September 2019

Dear Patients,

Please note that we are experiencing issues with the telephone line at Thamesmead Health Centre, this is due to an issue with the telephone provider. They are working on resolving the issue.

We have requested urgent and continuous updates. We apologise for any issues you may be experiencing and thank you for your patience.

If you need to contact us today and cannot get through on the telephone, please use one of the following options:

  • Use our online services to book appointments, order repeat prescriptions or to view your medical records
  • Email us for non-urgent requirements on
  • If you or someone else requires medical advice that cannot wait until our telephone issues is resolved, please contact 111, free from landlines and mobiles
  • If you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.