Changes to Urgent Care Services in Greenwich

We would like to advise you of changes to our Urgent Care Centre, and what this means for you.

Urgent Care Centre changing to Walk-in Centre

Greenwich Clinical Commissioning Group have been planning a redesign to urgent care services in Greenwich, and as part of this redesign they have decided to transform the Urgent Care Centre at Thamesmead Health Centre to a Walk-in Centre, as it was previously.

From Sunday 1st May 2016, the service will return to a Walk-in Centre and the new requirements will mean that we will not have a Specialist Nurse, whilst for Thamesmead Health Centre registered patients, there will be a Practice Nurse.

In terms of what this means for you, there will be little change to your experience at the Walk-in Centre except for those services that a specialist nurse would usually deliver (such as suturing), and Thamesmead Health Centre patients will continue to be able to access the Walk-in Centre outside of surgery opening times. You can learn more about what we can and cannot treat at the Walk-in Centre on our dedicated Walk-in Centre website.

Feeling unwell? Choose the right service:

  • Self-care – Hangover, Grazed knee, Sore throat, Cough
    ensure you are well-stocked with Paracetamol, Anti-diarrhoea medicine, Rehydration mixture, Indigestion remedy, Plasters and Thermometer
  • Call 111 – Unsure? Confused? Need help?
    if you need urgent but not life-threatening medical treatment, when your GP surgery is not open or if you can’t get an appointment and are unsure where to go
  • Pharmacist – Diarrhoea, Runny nose, Painful cough, Headache
    for confidential medical help and advice. Find your local pharmacy at www.nhs.uk
  • GP (Doctor) – Unwell, Vomiting, Ear pain, Back ache
    for non-life-threatening minor illnesses and injuries. Find your local GP surgery at www.nhs.uk
  • NHS Walk-in Services – www.walkincentre.co.uk
    if you cannot get to the GP and it is not getting any better
  • A&E or 999 – Choking, Severe bleeding, Chest pain, Blacking out
    For Life-Threatening Emergencies only.
    Queen Elizabeth Hospital – 020 8836 6000 | Stadium Road, London, SE18 4QH

Comments or Concerns

If you would like to discuss any of the matters above, or if you have any comments or concerns about the changes that are taking place, please contact Greenwich Clinical Commissioning Group:

NHS Greenwich Clinical Commissioning Group
The Woolwich Centre, 35 Wellington Street, London SE18 6ND
Main reception: 020 3049 9000 | GRECCG.NHSGreenwichCCG@nhs.net

11/04/2016